TDK

In Everything,
Better.

TPC Digital Transformation

TAPS

TPC Abnormality Prevention System

Detect. Report. Resolve. Prevent.

A connected way to report workplace concerns, assign clear ownership, track action, and prevent recurring issues.

Explore the transformation Open TAPS

One platform. Every concern becomes visible, owned, traceable, and actionable.

01 / The transformation

From reporting to prevention

Every workplace concern matters. TAPS brings reporting, ownership, and follow-up into one visible process.

Traditional reporting

Telephone
Email
Messages
Paper forms
Verbal reports

Separate calls, emails, messages, paper forms, and verbal reports can leave concerns scattered across teams.

Manual follow-up
Limited visibility
Unclear ownership
Delayed response

One connected TAPS workflow

Report
Scan the location QR or select a location on the manual report form. Describe the concern and attach a photo when useful.
Route
The Area PIC reviews the report and chooses to handle it or request support from the appropriate department.
Track
Follow acknowledgement, work progress, pending reasons, and updates in one ticket history.
Resolve
The handling PIC records the action taken and can attach after photos. Admin reviews the case for closure.
Prevent
Use response performance, case reports, and trends to identify recurring concerns and improve follow-up.

Every workplace concern reported today is an opportunity to prevent tomorrow's incident.

02 / TAPS in action

See the workflow in action

Follow a concern from reporting to accountable resolution in this system walkthrough.

TAPS system walkthrough / Report, route, track, resolve, and prevent

03 / Workplace concerns

What TAPS helps prevent

A shared reporting platform for concerns across areas, sites, and departments.

Safety hazards

Prevent accidents

5S / Housekeeping

A cleaner workplace

Facilities

Reliable operations

Environmental issues

Responsible operations

Security concerns

Safer premises

Legal concerns

Business compliance

Improvement suggestions

Continuous improvement

04 / Business value

Better visibility. Clearer accountability.

Turn workplace concerns into useful action and prevention insight.

Faster response

Location-based routing and built-in alerts bring submitted concerns to the responsible team.

Clear accountability

Area PIC and handling-department responsibilities stay visible throughout the workflow.

Connected communication

One ticket brings remarks, pending reasons, actions, and attachments together.

Proactive prevention

Review recurring concerns and action history to support improvements before incidents grow.

Management visibility

Reports, trends, and response performance support informed follow-up across sites.

Room to grow

Manage additional sites, locations, maps, and departments through the same platform.

Make the next concern visible.

Report at the point of concern, follow its progress, and help build a safer workplace.

Report a concern Check ticket status Login to TAPS