System Settings

Check notification configuration and send test alerts.

Telegram Notifications

Configuration is saved in the database. Appsettings is used only before DB settings are created.

Enabled
Bot token
General chat ID
Bot token Configured
General chat ***2570
Issue link URL Automatic from current site
Department chats 2 / 5 configured
Telegram is ready for testing.
Department Telegram Groups

Every department is displayed automatically. Leave chat ID blank to skip Telegram for that department group.

5S Department alerts enabled
Group chat ID
FACILITY Department alerts enabled
Group chat ID
GENERAL AFFAIR Department alerts enabled
Group chat ID
SAFETY Department alerts enabled
Group chat ID
SECURITY Department alerts enabled
Group chat ID
Routing Notes
All submitted abnormalities send to General chat when configured.
Predefined abnormalities also send to the assigned department/PIC group when that chat ID is configured.
Accepted custom cases, fixed cases, and admin reassignments send follow-up Telegram alerts.
Ticket links in Telegram use the actual site URL where the report was submitted.